Shipping & Delivery
Shopvenom.com Delivery Benefits
Ordering from shopvenom.com includes a variety of delivery benefits.
Wherever you are, we will ship to you direct from Australia; fully tracked and fully insured to anywhere in the world.
• Delivery for all orders made on shopvenom.com to North America, Europe, East Asia, Oceania and many other locations are free of charge.
• Our default delivery service is our Premium Expedited Delivery service provided by DHL Express which is offered to our customers for free. Expected Delivery times are 4-10 business days.
• On Demand Delivery tools with live tracking, allowing you to reschedule, reroute, release, or conveniently collect from a DHL service point.
DHL is an international shipping company with presence in 220 countries and territories worldwide. They provide service for businesses and consumers and feature online ordering, express shipping and multimodal transportation.
Delivery Speed & Price
Default Expedited Global Delivery – 3-10 business days – Free
Shop Venom delivers to the below countries;
South America Europe Asia Asia Pacific Middle East Africa
대한민국 (South Korea)
Papua New Guinea
• Delivery time starts when the item has shipped. If the item you’re ordering is out of stock or unable to ship immediately, end-to-end delivery time may be extended. For example, it will take two business days after an item has shipped to reach you with Expedited Delivery.
• We may ship products by ground or air; our shipping speeds don’t correspond to any carrier-branded shipping services. Our primary service is DHL Express however we may choose to use another carrier for various reasons.
• Shopvenom.com will cover all freight and delivery charges to you our customer, please note this excludes any taxes or customs duties your country or government may charge you as the receiver of your goods.
Warranty repairs/replacement Shipping.
If for some reason your computer needs to be collected for warranty or a repair we will utilise this same service at no charge or cost to you. With this service a DHL Courier will come to your home or work address and collect your package, ship it from your country to us. There is no third party involved, the goods are handled only by DHL and we will take care of it from this point. Your replacement or repair will be sent back out to you in the same manner.
Returns & Refunds.
We believe you will be impressed with the products you purchase from shopvenom.com. That’s because we design and build BlackBooks the way that should be made, really well. They are made to perform just the way you need. We understand, however, that sometimes a product may not be what you expected it to be.
That is why for any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) and original packaging within 14 days of the date you receive the product and we’ll exchange it or offer a refund based upon the original payment method. We will only remit refunds to the bank account where the name of the bank account holder matches the payor’s name/information within the same country in which they were originally purchased or reverse the original transaction if possible at our discretion. To request a return please open a ticket on venomhelpdesk.com