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Returns & Refunds

 

Returns & Refunds

We believe you will be impressed with the products you purchase from shopvenom.com.

That’s because we design and build BlackBooks the way that should be made, really well. They are made to perform just the way you need. We understand, however, that sometimes a product may not be what you expected it to be.

That is why for any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) and original packaging within 14 days of the date you receive the product and we’ll exchange it or offer a refund based upon the original payment method. We will only remit refunds to the bank account where the name of the bank account holder matches the payor’s name/information within the same country in which they were originally purchased or reverse the original transaction if possible at our discretion. To request a return please open a ticket on venomhelpdesk.com

Yes it really is that simple.